Shipping & Returns
Our shipping carrier is UPS or USPS depending on the destination. We do not deliver to PO Boxes, so please use a physical mailing address for shipping. Order Fulfillment Domestic Shipping Currently, all orders shipping to APO/FPO addresses ship free of charge. Shipping to a Post Office (PO) Box We do not offer shipping to PO Boxes at this time. Please use your actual address for shipping. Any orders entered with a PO Box shipping address will delay processing. If this poses an issue for you, please reach out to us at snanvana@outlook.com Address Corrections / Undeliverable Addresses Address corrections can be made, free of charge, before your order has shipped by contacting our Customer Service Department at snanvana@outlook.com. Orders already shipped requiring a change of address or a correction will incur a $17 intercept fee + an additional $6.95 shipping charge if the updated address is outside of the original ZIP Code entered at the time of shipment. In the event an order cannot be delivered and is returned, a $6.95 return shipping fee is charged. Upon receipt of the returned shipment you have the following options available: Shipping Information Our shipping carrier is UPS or USPS depending on the destination. We do not deliver to PO Boxes, so please use a physical mailing address for shipping.
International Shipping • UPS Express Saver (1-3 day transit time) • UPS Expedited (3-5 day transit time) • UPS Standard — available ONLY to Canada & Mexico (5-7 day transit time) Please note that not all services are available to all countries. During checkout, you can enter the destination country, state/province and postal code to get a quote and view available services to your destination. Order History & Tracking |